Have questions regarding Pivot or need some technical support? Contact our Support Team for help.
Email us or tel. +1. 800-521-0600 ext. 74440 or +1.734-997-4440
Support hours are: Monday – Friday: 8:00 am – 9:00 pm Eastern Time
Check out our Pivot Support Center accessible at any time.
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Upcoming sessions and recordings:
We also offer a series of brief video tutorials: Pivot Training Videos
Pivot allows you to share individual funding opportunities with other users and non-users. Non-users have access to the funding opp for 14 days. Pivot users have access to the funding opp indefinitely (as long as it is still available in Pivot).
You can do so from a few places:
1. From the results page: After running a funding search, you can mark one or more opps (by checking off the check box to the left of the opp title). You’ll then see an option at the top of the results list to Share.
2. From within the record: When you click on any of the opp titles on the results page, you’ll be taken to the record itself where you’ll see an option to Share on the right side of the page.
3. From your own Tracked list: After logging into Pivot you can Share opps from your own tracked list. Just as with the results page, click the box to the left of the opp title.
4. From your Saved Searches area: On your Pivot homepage you can go to your Saved Searches area where you'll see an "Options" menu. Click the dropdown arrow and choose Share.
In all situations, the sharing mechanism behaves the same. When you choose to share an opp or search, a light box appears where there are a few items to fill out:
More information on the Share Funding Opportunities can be found here.